Less manual communication
Confirmations and nudges — without the phone tree.
Confirmations and reminders run in the background—fewer empty tables, fewer one-off “just checking” calls. Automatic emails and SMS reduce no-shows and free your team from repetitive outreach. Guests get clarity; you get fewer gaps in the day.
What this looks like in practice
Specific ways teams use this in Table Mouse—no generic bullet list from a brochure.
Confirmation emails
- Instant acknowledgment when someone books.
- Date, time, and party details — spelled out clearly.
SMS reminders
- Timely texts before the reservation.
- Guests show up informed; staff spend less time on follow-up.
Fewer no-shows
- Reminders plus clear policies reduce empty tables.
- More predictable days for the floor and the kitchen.
Less admin work
- Fewer “just confirming…” calls and one-off emails.
- Your team focuses on guests in the room.
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