Use cases

This fits how we operate.

Does it match your floor and your busiest days? Six situations tea rooms run into often — daily service, holidays, private parties, dietaries, and small teams — and how reservations, events, floor plan, guests, and reminders handle each one in Table Mouse.

Six situations

Pick what sounds like your operation. Each card links to the product area if you want more detail.

Repeatable seatings, same quality every day

Daily afternoon tea service

You run fixed turn times, tiered menus, and a full room multiple times per afternoon. The risk is not the tea — it is double-booking a table, losing a dietary note, or the host desk and the floor disagreeing on who is seated where.

How Table Mouse helps

  • Timeline and calendar show the whole day so seatings do not collide.
  • Party size and notes stay on the reservation through the floor plan.
  • Reminders cut no-shows so you are not holding tables for ghosts.
Reservations workflow

Ticketed or seated experiences with their own rules

Special events

Mother’s Day, chef collaborations, or one-off tastings need capacity limits, the right messaging, and sometimes deposits — without breaking your regular reservation grid.

How Table Mouse helps

  • Capacity-based events with overrides for busy days.
  • Guest lists and dietary context in one place for the service team.
  • Optional deposits when you need commitment on high-demand dates.
Events & capacity

Private-party detail without a separate “party binder”

Bridal showers

Showers mean headcount changes, decoration notes, and often a single large party that needs the right tables merged — plus add-ons your team should see before guests arrive.

How Table Mouse helps

  • Notes and celebration context on the booking, visible to hosts and floor.
  • Join tables on the floor plan when the group grows.
  • Upgrades and add-ons captured when guests book, not at the door.
Floor plan & tables

Peak days without a separate spreadsheet war room

Holiday seatings

Valentine’s, Christmas tea, or Mother’s Day crush volume: you need extra turns, stricter policies, and everyone seeing the same truth when the room is full.

How Table Mouse helps

  • Event-specific policies and capacity so rules match the day.
  • Public booking page reflects holiday services — no mystery slots.
  • Timeline clarity when every minute of the floor counts.
Holiday & peak events

Allergies and preferences that survive the handoff

Dietary accommodations

Guests expect you to remember what they submitted online. The failure mode is re-asking at the table or the kitchen getting a late surprise — bad for trust and for service.

How Table Mouse helps

  • Capture dietaries in booking flow; they follow the guest profile.
  • Staff see the same fields on the reservation and guest record.
  • Dietary upgrades or surcharges stay tied to the booking when you use them.
Guest profiles

Everyone on the same screen — no “who has the iPad?”

Small teams

A handful of people run the house: one person at the door, one on the floor, maybe one in the kitchen window. Tool sprawl means someone is always out of sync.

How Table Mouse helps

  • One timeline and floor plan so shifts hand off without a meeting.
  • Fewer confirmation calls — email and SMS reminders do the chasing.
  • Simple enough to train in a shift; no enterprise maze.
Reminders & less admin

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