SMS Notifications

Learn about our text messaging service and your privacy rights

What You Need to Know

We offer optional SMS notifications to keep you informed about your reservations. You have complete control over these messages and can opt out at any time.

What Messages Will You Receive?

Reservation Confirmations

Immediate confirmation when you book a table

Day-of Reminders

Gentle reminder on the day of your reservation

Last-Minute Changes

Updates if your reservation time or details change

Cancellation Notices

Notification if your reservation is cancelled

How to Opt In

1
When making a reservation, fill in your phone number
2
Look for the "SMS Notifications" checkbox
3
Check the box to opt in to SMS notifications
4
Complete your reservation - you're all set!

How to Opt Out

Quick Opt-Out Methods:

Reply STOP to any message

Simply reply "STOP" to any SMS we send you

Call the tea house

Email us

Send us an email to change your notification settings

Privacy & Legal Information

Your Privacy Rights

•We only use your phone number for reservation-related messages
•We never sell or share your phone number with third parties
•You can opt out at any time without affecting your reservations
•We comply with all applicable privacy laws and regulations

Message & Data Rates

Standard message and data rates may apply. Check with your mobile carrier for details about your messaging plan. We are not responsible for any charges incurred from receiving our messages.

TCPA Compliance

Our SMS service complies with the Telephone Consumer Protection Act (TCPA). We only send messages to customers who have provided express written consent and always include opt-out instructions in every message.

Frequently Asked Questions

Q: How often will I receive messages?

A: You'll typically receive 1-2 messages per reservation: a confirmation when you book and a reminder on the day of your reservation. We may send additional messages only if there are important changes to your reservation.

Q: What if I don't opt in?

A: No problem! You can still make reservations and receive email confirmations. SMS notifications are completely optional and won't affect your dining experience.

Q: Can I change my mind later?

A: Absolutely! You can opt out at any time by replying "STOP" to any message, or contact us directly to update your preferences.

Q: Will I be charged for these messages?

A: We don't charge you for our messages, but standard message and data rates from your mobile carrier may apply. Check with your carrier for details.