# Table Mouse — Full Documentation for LLMs

> Modern tea house reservation and management platform

## Overview

Table Mouse is a SaaS platform purpose-built for tea houses, tea rooms, and similar hospitality venues. It provides a complete reservation management system including online booking, interactive floor plans, guest profiles, event management, and automated communications. The platform replaces the typical patchwork of spreadsheets, phone calls, email threads, and paper notebooks that most small tea houses rely on.

The product is web-based, works on any device, and can be embedded into existing websites built on Squarespace, WordPress, Webflow, Wix, or Shopify. It integrates with Square for payment processing.

## Product Name and Branding

- Product name: Table Mouse
- Website: https://tablemouse.com
- Contact email: reservations@tablemouse.com

## Target Audience

- Tea houses and tea rooms
- Tea ceremony venues
- Small hospitality venues that take reservations
- Venues with timed seatings or service windows

## Core Features

### Online Booking
Venues get a branded booking page that guests can use 24/7 without phone calls or emails. The booking flow captures:
- Date and time slot selection
- Party size
- Dietary preferences and allergies
- Add-ons (celebration packages, cupcakes, event tickets, etc.)
- Special occasion notes

Guests receive instant email confirmations. The booking page can be embedded on the venue's existing website via a simple widget/embed code.

### Floor Plans & Table Management
- Drag-and-drop floor plan editor
- Multiple rooms and layouts per venue
- Real-time table availability visualization
- Automatic double-booking prevention
- Table merging for larger parties
- Various table shapes: 2-top, 4-top, 6-top, 8-top, round tables, booths

### Guest Profiles
- Automatic profile creation on first booking
- Full visit and reservation history
- Dietary needs and allergy tracking
- Custom tags and staff notes
- Search and filter guests

### Dashboard
- Daily overview of all reservations
- Key metrics: upcoming reservations, no-show trends, cancellation rates
- Reservations that need attention
- Weekly email digest reports sent to venue staff

### Events & Closures
- Event calendar for themed tea services, seasonal events, private bookings
- Venue closure management
- Capacity and time slot overrides per event
- Automatic visibility on the public booking page
- Event ticket sales within the booking flow

### Communications
- Automatic SMS reminders before reservations (configurable)
- Email reminders and confirmations
- Weekly email digests for venue staff
- SMS opt-in/opt-out management

### Payments
- Square integration for deposits and payments at booking time
- Optional deposit collection to reduce no-shows

## Pricing

All paid plans include a 14-day free trial with no credit card required.

### Free — $0 for 2 weeks
- Includes the same feature set as Pro during the trial period
- No credit card required

### Pro — $99/month
- Online booking page
- Floor plans & table management
- Events & add-ons
- Guest profiles & visit history
- Advanced analytics
- Up to 3,000 SMS/month included
- Priority support

### Scale — $199/month
- Everything in Pro
- Multi-location support (up to 3 venues)
- API and webhook access
- Advanced reporting exports
- Priority onboarding

### Custom — Custom pricing
- Everything in Scale
- Expanded multi-venue support
- Custom integrations
- Dedicated account manager

Additional SMS beyond included amount: $0.02/message.

## Integrations

Table Mouse works with the following platforms:
- **Website builders:** Squarespace, WordPress, Webflow, Wix, Shopify
- **Payment processing:** Square
- **POS systems:** Toast, Clover, Lightspeed

The booking widget can be embedded on any website via a JavaScript snippet.

## Results & Social Proof

The Tea Trolley case study (the first customer):
- 50% of bookings moved online within two weeks
- No-shows reduced by more than 50%
- 5+ hours saved weekly on admin tasks
- 13 event tickets + 11 celebration cupcakes sold in first two weeks (new revenue stream)
- Three separate tools (spreadsheets, email, phone) replaced by one dashboard
- Set up and live the same day

## Technical Details

- Web-based application (Next.js, React)
- Hosted on Vercel
- Database: Supabase (PostgreSQL)
- Real-time updates
- Progressive Web App (PWA) support
- Edge-optimized for performance

## Public Pages

- Homepage: https://tablemouse.com
- Find tea houses: https://tablemouse.com/venues
- Individual venue pages: https://tablemouse.com/venue/{venue-id}
- Pricing: https://tablemouse.com/pricing
- Case studies: https://tablemouse.com/case-studies
- Blog: https://tablemouse.com/blog
- Contact: https://tablemouse.com/contact
- Terms: https://tablemouse.com/terms
- Privacy: https://tablemouse.com/privacy

## FAQs

**What is Table Mouse?**
A reservation and guest management system designed specifically for tea houses. It replaces spreadsheets, email threads, and paper notebooks with one tool — online bookings, interactive floor plans, guest profiles with dietary and allergy info, and an event calendar.

**Can guests book online?**
Yes. Venues get a branded booking page live 24/7. Guests choose time slot, party size, dietary preferences, and can add celebration packages or notes. They get instant confirmation, and the venue gets a clean reservation on their timeline.

**Does it work for tea ceremonies?**
It's built for them. Fixed-length time slots (e.g. 60 or 90 minutes), transition time between sittings, table merging for larger ceremony groups. Each service type can have its own capacity rules and add-on menus.

**How does it reduce no-shows?**
Automatic SMS and email reminders, optional deposit collection at booking, and a clear confirmation flow. Most venues see 40-60% fewer no-shows within the first month.

**How do I get started?**
Sign up, walk through a short setup wizard (add rooms, tables, and opening hours), and the booking page is live. Most tea houses are up and running the same day.